Privacy Policy
Quy Fen Cleaning takes the privacy of our customers and website visitors seriously. This Privacy Policy explains what personal information we collect, how we use it, and the rights you have over your data under UK data protection law. Last updated: September 2026.
Our Privacy Policy Commitment
Information We Collect
When you contact us, request a quote, or book a cleaning service, we may collect personal information such as your name, address, email address and phone number. We also collect basic usage data, such as which pages you visit, when you browse our website. This helps us understand how visitors use our service area pages covering Cambridge, Cambridgeshire and Suffolk.
How We Use Your Information
We use your personal information to provide the cleaning services you have requested, respond to enquiries, arrange quotes and bookings, and communicate with you about your appointments. We do not use your information for automated marketing without your consent, and we never sell your personal data to third parties.
Sharing Your Information
We only share your personal information when it’s necessary to deliver our services, or when the law requires it. This might include sharing details with our cleaning team to arrange your booking, or with local councils or authorities when the law requires it. We do not share your information with third parties for their own marketing purposes.
Keeping Your Information Safe
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss or misuse. We retain personal data only for as long as necessary to provide our services and meet our legal and accounting obligations.
Your Rights
Under UK GDPR, you have the right to access, correct, or request deletion of the personal information we hold about you. If you have any concerns about how we handle your data, you also have the right to raise a complaint with the Information Commissioner’s Office (ICO).
Cookies
Our website uses cookies to improve your browsing experience and understand how you use our site. For full details on the cookies we use and how to manage them, please see our Cookie Policy.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or for legal, operational or regulatory reasons. We will post any updates on this page, so please check back periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please get in touch. Quy Fen Cleaning, 26 Vicarage Meadow, Stow-cum-Quy, Cambridge, CB25 9AL. Phone: 01223 625343. Email: quyfencleaning@gmail.com.